Privacy Policy

This Privacy Policy outlines how casinofrumzi777, operating via frumzi777.com and affiliated platforms, collects, uses, discloses, and protects personal information of its users, including players and website visitors. This policy applies to all users accessing our services from Australia and is effective as of 1 January 2025. The purpose of this policy is to provide clear information and ensure transparency in accordance with applicable privacy and online gambling laws.

Who We Are

OBSERVE: Casinofrumzi777 is operated exclusively via frumzi777.com under the legal entity Rabidi N.V.
Legal Operator: Rabidi N.V.
Legal Entity Type: N.V.
Registered Address: Dr H Fergusonweg 1, Willemstad, Curacao
Founded: 2019
Registration Number: Not specified
Gaming License: 8048/JAZ, issued by Antillephone N.V., Curacao (valid until 2025).
Australian Services: Provided to Australian users under the regulatory oversight of Curacao, adapted to local AU requirements.
Data Protection Contact: For all privacy-related matters, contact our Data Protection Office at [email protected] or [email protected].

Responsible for Data Processing: Rabidi N.V., with subsidiary Tilaros Limited (Cyprus) managing financial transactions.
Regional Compliance: Services extended to Australia in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Data We Collect

OBSERVE: casinofrumzi777 collects specific categories of data from users of frumzi777.com to fulfil both legal obligations and operational needs.
EXPAND: The types and scope of data collected include:

Identification Data: Full name, date of birth, postal address, email address, telephone number, and user-generated passwords.
Technical Data: IP address, device type, operating system, browser type and version, device identifiers, access logs.
Payment and Financial Data: Credit/debit card details (in accordance with PCI DSS), bank account information, e-wallet references, transaction history, KYC documents.
Behavioral Data: Betting and gaming activity, history of wagers and deposits, bonus usage, site interactions (clicks, navigation, preferences), responsible gaming interactions.
Cookies and Tracking Data: Session and persistent cookies, analytics, advertising identifiers, third-party tracking technologies.
Other: Communications with customer support, user-generated content, ID/verification documents for AML compliance.

REFLECT: All personal data is collected in accordance with legal requirements and to support the secure functioning of the platform, fulfil payment obligations, comply with anti-money laundering (AML) regulations, and enhance user experience.

Legal Basis for Processing

OBSERVE: casinofrumzi777, through frumzi777.com, adheres to both international and Australian privacy regulations by establishing legitimate grounds for personal data processing.
EXPAND: The processing of personal information relies on multiple legal bases appropriate to various contexts of service delivery and compliance:

User Consent: Users may provide explicit consent for marketing communications, cookies, and certain processing activities. Consent may be revoked at any time via account settings or by contacting our Data Protection Office.
Contractual Necessity: Processing necessary to create and manage user accounts, facilitate gaming play, process payments, and deliver customer support services.
Legal Obligations: Compliance with statutory duties under AU law, including but not limited to know-your-customer (KYC), anti-money laundering (AML), anti-fraud, and responsible gambling requirements.
Legitimate Interests: Ensuring platform security, resolving technical issues, conducting data analytics for service improvement, and preventing abuse or fraud, always balancing such interests against user rights.

REFLECT: Personal data is never processed in circumstances contrary to applicable laws. When required, additional legal bases may be relied upon, always respecting users' fundamental rights and freedoms under Australian and international law.

Purpose of Processing

OBSERVE: Personal data collected by casinofrumzi777 via frumzi777.com is processed for clearly defined purposes:
EXPAND: Purposes are aligned with operational integrity, user engagement, and regulatory compliance.

Service Provision: To register user accounts, verify identity, process deposits and withdrawals, manage gameplay, and deliver customer support.
Legal Compliance: To perform KYC verification, fulfil AML obligations, comply with gambling regulations, and meet tax or reporting requirements.
Platform Security & Fraud Prevention: To detect and mitigate fraudulent activities, enforce gaming integrity, and protect players and the business.
Analytics & Service Improvement: To collect usage statistics, optimize site performance, enhance user experience, and develop new offerings.
Marketing & Promotions (With Consent): To send promotional offers, newsletters, and personalized content via electronic communications, always subject to user opt-in and withdrawal rights.

REFLECT: No personal data is processed for purposes incompatible with those stated above without advance notification and (where required) user consent.

Disclosure & Sharing

OBSERVE: casinofrumzi777 strictly limits the sharing of personal data and only discloses information under specified conditions.
EXPAND: Data may be disclosed to:

Payment Providers: Banks, card processing companies, and payment gateways used to complete user transactions, subject to contractual data protection safeguards.
Service Providers: IT and hosting companies, analytics vendors, customer support platforms, identity verification partners, all operating under strict confidentiality agreements.
Affiliated Entities: Subsidiaries such as Tilaros Limited (Cyprus), for financial and operational management, with equivalent data protection standards applied.
Regulatory Authorities: Compliance disclosures to regulators in Curacao, Australia, or as required by law (anti-fraud, AML, legal investigations).
Advertising Networks (With User Consent): Where users opt-in to marketing, certain non-sensitive data may be shared with advertising partners for promotional purposes.

Protective Clauses:

All third-party processing is governed by legally binding agreements ensuring data protection and confidentiality.
No personal data will be sold or disclosed for any unlawful purpose.

REFLECT: Disclosure is always limited to the minimum necessary and takes place only when a valid legal, regulatory, or contractually legitimate purpose exists.

International Transfers

OBSERVE: Given casinofrumzi777's multinational operations, personal data may be processed outside Australia, including Curacao and Cyprus.
EXPAND: Data transfers are subject to appropriate cross-border safeguards:

Countries of Transfer: Curacao (operator headquarters); Cyprus (subsidiary financial processing); other countries as required by technical operations or third-party service arrangements.
Protection Guarantees: International transfers are governed by:
- Contractual data protection clauses ensuring the same level of privacy as required by Australian law (Australian Privacy Principles equivalent or superior contracts).
- Technical security measures such as end-to-end encryption and secure access controls.
Regulatory Compliance: Transfers comply with the Privacy Act 1988 (Cth), and, where relevant, international frameworks such as Standard Contractual Clauses (SCCs).

REFLECT: casinofrumzi777 ensures that users' data held on frumzi777.com is always protected to the highest standards, regardless of where processing occurs.

Data Retention

OBSERVE: casinofrumzi777 adopts strict data retention and deletion policies in alignment with legal and operational requirements.

Personal Account Data: Retained for 5 years after account closure or the end of the contractual relationship, in accordance with anti-fraud and AML laws extending to 2025.
Transactional and Payment Data: Retained for a minimum of 5 years following the transaction, as required for financial reporting and regulatory audits.
Cookies and Technical Data: Retained as per cookie types (session: until browser close; persistent: up to 1 year, unless user preference dictates otherwise).
Marketing Data: Retained until the user withdraws consent or after 2 years of inactivity, whichever occurs first.

Deletion Criteria:

User-requested erasure (subject to regulatory retention requirements).
When data retention period expires.
When it is no longer necessary for any of the above-stated purposes.

REFLECT: All data is disposed of securely and irreversibly when its retention is no longer justifiable or legally required.

Your Rights

OBSERVE: In accordance with Australian law and international best practices, users of frumzi777.com are entitled to exercise the following rights:
EXPAND: You may, at any time:

Access Personal Data: Request a copy of the personal data held about you.
Correction: Rectify inaccuracies or update incomplete information.
Deletion ("Right to be Forgotten"): Request deletion of your personal data, subject to legal and regulatory retention obligations.
Restriction of Processing: Object to or request limitations on processing under certain circumstances.
Data Portability: Request a structured, commonly used, and machine-readable copy of your data for transfer to another provider.
Withdraw Consent: Opt out of marketing communications or cookies at any time using account preferences or by contacting support.

Procedural Note: All rights requests will be acknowledged within 5 business days and resolved in accordance with statutory timeframes.
REFLECT: Exercising your rights will never affect your access to entitled services, except where data erasure compromises legal compliance.

Cookies & Tracking Technologies

OBSERVE: casinofrumzi777 utilises cookies and similar technologies across frumzi777.com for functionality, analytics, and advertising purposes.
EXPAND: Types, purposes, and management methods include:

Session Cookies: Temporary cookies required for secure logins and uninterrupted site navigation; automatically deleted when the browser is closed.
Persistent Cookies: Remain on your device for up to 1 year (unless deleted by user) to remember preferences and login status.
Third-Party Cookies: Placed by analytics providers (e.g., Google Analytics) and advertising partners, only with explicit consent from users in accordance with AU law.

Management Options:

Users can control cookies via browser settings (allow, block, delete).
Optional management via internal user account dashboard when available.
Withdrawing consent to cookies may affect certain website features or personalization.

REFLECT: Full details are available in the Cookie Policy. Users are informed and empowered to manage tracking preferences at all times.

Data Security

OBSERVE: casinofrumzi777 employs robust technical and organizational measures to protect all user data processed through frumzi777.com.
EXPAND: Key security practices include:

Encryption: All data transmission is protected by SSL/TLS protocols; sensitive information is encrypted at rest and in transit.
Access Restrictions: Access to personal data is limited to authorized staff on a strict need-to-know basis.
Regular Audits: Ongoing internal and external audits ensure continuous compliance and risk minimization.
Incident Response: Comprehensive policies are in place to detect, report, and remediate data breaches or unauthorized access within legally mandated timeframes.
Staff Training: All personnel undergo regular data privacy and security training to maintain awareness and compliance with evolving threats.

REFLECT: Security measures are reviewed and updated annually or as required by technological or regulatory changes, in alignment with AU legal standards extending through 2025.

Complaints & Contacts

OBSERVE: casinofrumzi777 is committed to resolving all privacy-related concerns and providing transparent communication.
EXPAND: For data privacy inquiries, users may contact:

Email (Support & DPO): [email protected]
Email (General): [email protected]
Main Website: https://frumzi777.com

Complaint Procedure:

Send a detailed explanation of your concern to the above email addresses.
All complaints will be acknowledged within 5 business days.
We will investigate and aim to resolve within 30 calendar days, complying with statutory requirements.
If unsatisfied, you may escalate to the Office of the Australian Information Commissioner (OAIC) or relevant supervisory authority.

REFLECT: We encourage all users to contact us directly to resolve privacy issues promptly and amicably.

Updates

OBSERVE: This Privacy Policy may be revised periodically to reflect regulatory changes, operational adjustments, or website updates.
EXPAND: All significant changes will be:

Posted on frumzi777.com, with a clear notice on the main page or user dashboard.
Communicated directly to registered users via email notification where appropriate.
Maintained in an accessible archive for reference.

REFLECT: The most recent version of this policy is always available on frumzi777.com.
Last revision date: 1 January 2025.